TERMS AND CONDITIONS

Credit Cards

We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Metrinch.tv is not responsible for the operation of, or content located on or throughout any such site.

 

Multiple Product Orders

For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple shipment order.

 

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Metrinch.tv reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

 

Other Conditions

These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. Metrinch.tv reserves the right to make changes to this site and these conditions at any time.

 

Out-of-Stock Products

We will ship your product as it becomes available. Usually, products ship up to 2 business days. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

 

Privacy

We keep your personal information private and secure. When you make a purchase from Metrinch.tv, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any e-mail you receive from us.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

 

Privacy on Other Web Sites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy for more information. Metrinch.tv is not responsible for the actions of third parties.

 

Returns

We accept the return of UNUSED products within 15 days of the delivery date. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will be accepted for return and a full refund.

In order to return a product, please contact customer service at (800) 766-3444 or support@metrinch.tv to obtain a return authorization number and our return shipping address. In order to receive a refund, you will need to include such authorization number with the returned product UNUSED. Returns without a return authorization number will require a 10% restocking fee.

All return shipping charges will be the responsibility of the customer. All returned item(s) need to be shipped within 15 days of the delivery date, in the original package using a carrier that provides tracking services. Upon receiving verification of the return and deemed unused after thorough inspection, we will process the refund of ONLY the cost of the item and if/any taxes applied. No shipping charges will be refunded UNLESS the products have been deemed by Metrinch.tv to be defective due to defects in manufacturing and/or workmanship.

 

Shipping Policy

Free Shipping on orders over $200. -- Metrinch.tv offers free ground shipping on orders over $200 that ship within the continental U.S. only.

Shipping Time -- Orders are processed the next business day, provided the product ordered is in stock. Actual pick up by the shipping carrier can take up to 2 business days. Orders are not processed or shipped on Saturday or Sunday.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Taxes

Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where Metrinch.tv holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.

 

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Metrinch.tv shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Metrinch.tv shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Metrinch.tv will issue a refund to your card in the amount of the incorrect price